About GetBot
Our mission is to make AI-powered customer support accessible to every business — no engineering team required.
GetBot is a multi-tenant AI chatbot SaaS platform designed to help businesses automate customer support and capture leads at scale. Instead of building expensive rule-based bots or hiring large support teams, GetBot lets you train a custom AI on your existing content — and deploy it anywhere on the web with a single line of code.
The platform was built from the ground up with real-world business needs in mind: reliable answers from your specific knowledge, not hallucinated generics; leads captured naturally during conversation; and a widget that looks and feels like a native part of your website.
How GetBot Works
- 1Upload your knowledgePaste your website URL, upload PDFs or Word docs, add FAQ text, or type knowledge directly. GetBot's background workers crawl and chunk your content, convert it to vector embeddings, and store it in an isolated knowledge base for your organization.
- 2Customize your botSet the bot's name, personality tone (professional, friendly, playful), primary colors, avatar, widget position, and starter questions. Configure lead capture settings — pre-chat forms, agentic capture, and webhook destinations.
- 3Embed with one line of codeCopy a single
<script>tag from your dashboard and paste it into your website's HTML. The widget loads inside an isolated iframe — no framework dependencies, no conflicts with your existing code. - 4Monitor and improveTrack conversations, review captured leads, and watch your analytics dashboard. See which questions your bot handles confidently and which ones need more training data.
What Makes GetBot Different
RAG-Powered Knowledge Base
GetBot uses Retrieval-Augmented Generation (RAG) to ingest your PDFs, text documents, FAQs, and website URLs. Your bot answers questions by retrieving the most relevant chunks from your own content — not generic internet knowledge.
Multi-Tenant Architecture
Every organization on GetBot gets a completely isolated environment. Your knowledge bases, bot settings, conversation logs, and usage limits are fully separated from every other account — with no data leakage between tenants.
Semantic Caching
Frequently asked questions are cached semantically so that repeated or similar queries return instantly without hitting the LLM again. This reduces your operating costs and ensures lightning-fast response times for common questions.
Agentic Lead Capture
GetBot's AI is trained to autonomously detect when a visitor shows buying intent and naturally capture their name, email, or phone number mid-conversation — without interrupting the flow. Captured leads flow directly into your dashboard.
Webhook & CRM Integrations
Captured leads are automatically pushed to your external systems via webhooks. Connect GetBot to Zapier, Make, or directly to your CRM to trigger automations the moment a new lead is captured.
Human Handoff
When a conversation needs a real person, users can request to speak with a human agent. The AI steps back, and your team takes over with full conversation context — no awkward transitions.
The Technology
GetBot is built on a modern, production-grade stack. The backend is a FastAPI service connected to a PostgreSQL database, with Redis-backed background workers (arq) for async embedding jobs and scheduled website re-crawls. The AI layer uses large language models (including Google Gemini) with customizable system prompts, and a semantic caching layer that stores vector matches for frequently asked questions.
The frontend is built in Next.js 15 with the App Router. The chat widget itself is delivered as an isolated iframe — meaning the backend API URL is never exposed in the client's source code. If our infrastructure changes, we redeploy once and every embedded widget on every client website updates automatically, with zero client-side changes required.
Get in Touch
Have questions or want to learn more about what GetBot can do for your business? Contact us or start your free trial — no credit card required.